Got questions about our cleaning services, scheduling, pricing, or what to expect? Jené has answers. Browse the FAQs below — and if you don't see what you're looking for, just give us a call.
Our integrity matters deeply to us — and we want to earn your trust. Crum Cleaning is fully insured and bonded. Every crew is supervised, uniformed, and trained to the same standard. Our employees respect your space by never eating, smoking, or using appliances while on the job.
We're reliable, efficient, professional, and honest. Our team takes real pride in their work, and we partner carefully with each client to make sure the result is a clean, safe, and comfortable environment. Whether it's your home or your business — we show up, we do it right, and we make it easy.
Not at all! Most of our clients aren't home when we clean. You simply provide a key, a door code, or a garage code, and we'll take care of everything. We treat your home with the same respect whether you're there or not.
Nope — that's all on us. Crum Cleaning handles all personal liability related to employee injuries and employment taxes. We're fully insured and bonded, which protects you and us.
We bring everything we need. If you have a preferred product you'd like us to use, just let us know and provide it — we're happy to accommodate. We'll ask about any preferences when we put together your estimate.
Life happens — we get it. Just give us 24 hours' notice and we'll happily find a better time to reschedule. Cancellations with less than 24 hours notice are subject to a $35 fee.
We'll reach out ahead of time to reschedule at a more convenient time. And if you're hosting a holiday gathering, we can often come earlier to make sure your home is sparkling for your guests.
We charge by the labor hour, and every home and job is a little different — so we give custom quotes rather than flat rates. The best way to get a number is to call John directly at (816) 616-6266, or fill out the form below and we'll get back to you quickly.
We use non-toxic, eco-friendly products that are safe for kids, pets, and plants. You get a genuinely clean home without the harsh chemical smell — or the worry.
Absolutely. If you're not happy with the results, call us within 24 hours and we'll come back to make it right — at no charge. We stand behind our work, every single time.
Easy! Call us at (816) 616-6266, or fill out the free quote form at the bottom of any page. We'll schedule a quick consultation, learn about your space and priorities, and put together a plan that fits your needs and budget.
Call us at (816) 616-6266 or fill out the quote form below and we’ll get back to you right away.